Frequently Asked Questions
Everything you need to know about your favorite sustainable footwear.
What materials are used in Neemans shoes?
We specialize in sustainable innovation, using premium natural materials like Australian Merino wool, recycled PET bottles, and plant-based foams to ensure comfort and eco-friendliness.
How do I find the right size for me?
We recommend checking our detailed Size Guide available on each product page. Our shoes generally fit true to size, but if you are between sizes, we suggest opting for the larger size for maximum comfort.
Can I wash my Neemans shoes?
Yes, most of our styles are machine washable. Simply remove the insoles and laces, place the shoes in a laundry bag, and use a cold, gentle cycle with mild detergent. Always air dry them.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. To be eligible, the footwear must be unworn, in its original packaging, and with all tags intact.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for the rest of the country. You will receive a tracking link as soon as your order is dispatched.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across the country. You can also choose from various prepaid options including credit/debit cards, UPI, and net banking.